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New Customer Portal Account Set-Up

New Customer Portal Account Set-Up

We've made some changes to the RMA Process! Sea-Bird Scientific is committed to making your service experience smoother and more efficient. Our updated RMA process is designed to help you get your instruments back in the water faster—with the same world-class support...

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New Customer Portal Account Set-Up

Instructions for Creating a New Service RMA

  After logging into the customer portal, click on Accounts in the top Ribbon. 2. Click on the correct account name (if more than one account is assigned to you).  3. On the right side of the screen, click on Create RMA. 4. Confirm the Bill To and Ship To addresses...

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Customer Favorites Now 10% Off – Limited Time Only

Customer Favorites Now 10% Off – Limited Time Only

You Needed it Faster. Now We Can Deliver. We know long lead times have been a barrier. That's why we’ve streamlined and optimized our production process to prioritize the instruments you rely on most - the SBE 37 MicroCAT and the SBE 39plus. For a limited time, we're...

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