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New Customer Portal Account Set-Up

New Customer Portal Account Set-Up

We've made some changes to the RMA Process! Sea-Bird Scientific is committed to making your service experience smoother and more efficient. Our updated RMA process is designed to help you get your instruments back in the water faster—with the same world-class support...

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New Customer Portal Account Set-Up

Instructions for Creating a New Service RMA

  After logging into the customer portal, click on Accounts in the top Ribbon. 2. Click on the correct account name (if more than one account is assigned to you).  3. On the right side of the screen, click on Create RMA. 4. Confirm the Bill To and Ship To addresses...

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Featured Posts

Ocean Sciences Meeting 2026

We hope to see you at #OSM26! We are excited to return to the Ocean Sciences Meeting 2026 in Glasgow, Scotland, from February 22-27 at booth #41. Overview The Ocean Sciences Meeting (OSM) is a biennial global gathering fostering collaboration among ocean researchers...

SUNA V1 and ISUS Sensor Trade-In Offer

SUNA V1 or ISUS Sensor Trade-In Offer Sea-Bird Scientific is excited to offer a limited-time trade-in program for customers with a SUNA V1 or ISUS nitrate sensor. Eligible participants will receive a trade-in credit toward the purchase of a SUNA V2, now available at a...

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