Although most functions of the SUNA V2 can be accomplished though the USB connection, parts of the self-test require that external power be applied. In this case, connect external power and repeat the test. If the problem persists, please contact Customer Support.
The Thetis system uses on board batteries (BlueFin Robotics, 1.5kW) for power.
Shipping: Sea-Bird carefully packs the CTD in foam for shipping. If you are shipping the CTD or conductivity sensor, carefully pack the instrument using the original crate and packing materials, or suitable substitutes.Use: Cracks at the C-Duct end of the conductivity...
General recommendations: Profiling CTD — recalibrate once/year, but possibly less often if used only occasionally. We recommend that you return the CTD to Sea-Bird for recalibration. (In principle, it is possible for calibration to be performed elsewhere, if the...
Typically, Sea-Bird can calibrate the instrument and perform minor repairs within 3 - 4 weeks, plus shipping time. However, this may vary, depending on current backlog. Before shipping an instrument to us, go to our Online RMA and Service Request...
The answer to this question depends on your budget and your level of confidence that the entire system is functioning properly. When Sea-Bird receives CTDs that have integrated auxiliary sensors produced by other manufacturers, we test the functionality of the entire...
Sea-Bird does not repair or recalibrate other manufacturers’ instruments that have been integrated with Sea-Bird equipment. If an auxiliary sensor needs to be repaired or recalibrated, we recommend that you send it directly to the manufacturer. If you send it to...
Adding the sensor(s) is reasonably straightforward:Mount the sensor; a poor mounting scheme can result in poor data. Note: If the new sensor will be part of a pumped system, the existing plumbing must be modified; consult Sea-Bird for details.Attach the new...
Alkaline batteries can be shipped installed in the instrument. See Shipping Batteries for information on shipping instruments with Lithium or Nickel-Metal Hydride (NiMH) batteries.
On most of our instruments, replacement of the pressure sensor should be performed at Sea-Bird. We cannot extend warranty coverage if you replace the pressure sensor yourself.However, we recognize that you might decide to go ahead and do it yourself because of...
Sea-Bird Scientific is excited to exhibit at the upcoming AGU Fall Meeting taking place in San Francisco, California, from December 11 - 15, 2023. Please come see members of our team at booth #604 to get your questions answered. More details from the organizers: "This...
The SBE 37 MicroCAT is a high-accuracy conductivity, temperature, and optional pressure recorder with an integrated Inductive Modem (IM) interface, internal batteries, memory, optional pump, and optional optical dissolved oxygen sensor. The MicroCAT is designed for...
Sea-Bird Scientific is proud to partner with Sequoia Scientific in hosting the first Ocean Science & Technology Conference in Seattle, Washington on Thursday, September 14th. This conference will enable those in the Seattle area to network, connect, and discuss...