Although most functions of the SUNA V2 can be accomplished though the USB connection, parts of the self-test require that external power be applied. In this case, connect external power and repeat the test. If the problem persists, please contact Customer Support.
The Thetis system uses on board batteries (BlueFin Robotics, 1.5kW) for power.
Shipping: Sea-Bird carefully packs the CTD in foam for shipping. If you are shipping the CTD or conductivity sensor, carefully pack the instrument using the original crate and packing materials, or suitable substitutes.Use: Cracks at the C-Duct end of the conductivity...
General recommendations: Profiling CTD — recalibrate once/year, but possibly less often if used only occasionally. We recommend that you return the CTD to Sea-Bird for recalibration. (In principle, it is possible for calibration to be performed elsewhere, if the...
Typically, Sea-Bird can calibrate the instrument and perform minor repairs within 3 - 4 weeks, plus shipping time. However, this may vary, depending on current backlog. Before shipping an instrument to us, go to our Online RMA and Service Request...
The answer to this question depends on your budget and your level of confidence that the entire system is functioning properly. When Sea-Bird receives CTDs that have integrated auxiliary sensors produced by other manufacturers, we test the functionality of the entire...
Sea-Bird does not repair or recalibrate other manufacturers’ instruments that have been integrated with Sea-Bird equipment. If an auxiliary sensor needs to be repaired or recalibrated, we recommend that you send it directly to the manufacturer. If you send it to...
Adding the sensor(s) is reasonably straightforward:Mount the sensor; a poor mounting scheme can result in poor data. Note: If the new sensor will be part of a pumped system, the existing plumbing must be modified; consult Sea-Bird for details.Attach the new...
Alkaline batteries can be shipped installed in the instrument. See Shipping Batteries for information on shipping instruments with Lithium or Nickel-Metal Hydride (NiMH) batteries.
On most of our instruments, replacement of the pressure sensor should be performed at Sea-Bird. We cannot extend warranty coverage if you replace the pressure sensor yourself.However, we recognize that you might decide to go ahead and do it yourself because of...
On Wednesday, July 12th, the team at Sea-Bird Scientific took time out of their day to go to one of our local beaches and pick up trash. Early July is an especially critical time of year to do beach clean-ups, given the proximity to the 4th of July in the United...
Hands Off and High-Quality Data: Using the HydroCAT-EP V2 to Get the Full Picture of a Dynamic Aquatic Ecosystem “King County, Washington’s mooring program is designed to collect continuous oceanographic and meteorological data every 15 minutes in Central Puget Sound....
We are excited to celebrate Pride Month in 2023 with our supporters, partners, and associates. Pride is a special month to us, as it gives us an opportunity to reflect on our commitment and support to the LGBTQIA+ community, something that is integral to the culture...